Our Research Methodology

How We Work

1. Topic Identification: Research themes emerge from recurring procurement questions, regulatory changes, and market shifts identified through our network of industry contacts.
2. Evidence Gathering: Our analysts collect data from multiple independent sources including vendor documentation, user surveys, public filings, and direct product testing where applicable.
3. Critical Evaluation: Each piece of evidence is assessed against our pre-published evaluation criteria. Sources are ranked by reliability and weighted accordingly.
4. Peer Review: Draft reports are shared with at least one external expert reviewer who verifies conclusions and challenges assumptions.
5. Publication: Final reports include full transparency on methodology, evidence quality, limitations, and potential conflicts.
6. Ongoing Updates: Reports are updated when material new evidence emerges. All changes are logged and dated.

Source Reliability Tiers

• Tier 1 — Primary Data: Direct quantitative results, verified case studies, first-party user surveys.
• Tier 2 — Expert Testimony: Peer-reviewed academic publications, recognised industry authority statements.
• Tier 3 — Secondary Sources: Analyst firm research, trade media, publicly available market data.
• Tier 4 — Vendor-Provided Materials: Marketing collateral, white papers, product documentation (minimum weight).